How We Work
A structure you can follow
No surprises, no ambiguity. Here's what a visit looks like, what you receive as an owner, and how communication works.
What a property check looks like
Arrival and visual check
We visit in person, at the agreed time and frequency, and go through the home checking for visible leaks, damp and damage. We also check separately for signs of pests.
Fixed checklist
Every check follows the same checklist protocol, so nothing gets skipped and results stay comparable over time.
Ventilating and running water
We ventilate the home and briefly run the water to keep pipes and drains in good condition.
Mail and packages
Mail is checked and forwarded where needed; packages can be received on your behalf.
Photo and inspection reporting
After every visit you receive a report with photos, so you know exactly what was checked and what the status is.
Everything logged in your Owner Portal
Every visit, every report and every detail will soon be automatically logged in your own Owner Portal (in development), so you can look back online at any time to see what's happened at your property.
What you receive as an owner
- A report with photos after every visit
- Immediate notification of any issues, such as leaks or damage
- A log of who had access to your home and when
- One fixed point of contact for all your questions
- Your own Owner Portal (in development)
How communication works
You have one fixed point of contact: Stephanie. Communication runs in Dutch, English or German, by email or WhatsApp, depending on your preference. For Spanish-speaking suppliers and communities, we work with an established network of trusted local partners, so there's no language barrier for you.
Curious how this works for your home?
Book a no-obligation introductory call.